Kailash Suites By Genuinehost Ubud

Frequently asked questions

• Dining & Food
  • What breakfast options are provided at Kailash Suites By Genuinehost?

    Guests enjoy a selection of high-quality morning meals served at the on-site restaurant or via in-room service.

    • Menu Formats: Choice of À la carte, American, Asian, or Continental breakfast sets.
    • Pricing: Available for an additional charge of 115,000 IDR per person if not included in the booking.
    • Dietary Options: The kitchen accommodates Vegan and Gluten-free requests upon prior notice.

    NOTICE: Floating breakfast arrangements are available for guests staying in suites with pool access for a unique morning experience.

  • Can guests experience private or personalized dining at the resort?

    Kailash Suites By Genuinehost Ubud facilitates exclusive dining moments amidst its lush garden settings.

    • Venues: On-site Asian restaurant and a dedicated outdoor dining area.
    • In-Room Service: Personalized VIP check-in dining and 24-hour room service options.
    • Beverages: A Bar and Lounge area serves local and international refreshments throughout the evening.
• Wellness & Premium Services
  • What professional spa and muscle recovery treatments are available?

    The on-site spa center focuses on holistic wellness and physical recovery for active travelers.

    • Facilities: Dedicated spa and wellness centre featuring traditional Balinese therapy rooms.
    • Thermal Circuits: Access to sun loungers and tranquil garden zones for post-treatment relaxation.
    • Specialty Services: Muscle recovery massages and beauty treatments available by appointment.
  • Does Kailash Suites By Genuinehost provide premium transportation services?

    A range of transportation solutions ensures seamless arrivals and departures for luxury travelers.

    • Airport Transfers: Professional paid airport shuttle service to Ngurah Rai International Airport.
    • Travel Time: Approximately 35 to 45 minutes depending on traffic conditions.
    • Local Mobility: On-site bicycle rentals and private car arrangements through the 24-hour concierge.
• Rooms & Accommodation
  • What high-end features are included in the suites at Kailash Suites By Genuinehost?

    Each accommodation is designed for comfort with a focus on nature-inspired views and modern utility.

    • Core Amenities: High-speed Wi-Fi, flat-screen satellite TV, and a safety deposit box.
    • Refreshments: Every room includes an electric kettle, coffee/tea makers, and a minibar fridge.
    • View Options: Select units feature private balconies or terraces overlooking the infinity-style pool.
  • Are the bathrooms equipped with modern accessibility and luxury features?

    The private bathrooms are built with premium materials to ensure a spa-like experience within the room.

    • Hardware: Features include walk-in showers, bidets, and modern vanity mirrors.
    • Toiletries: Complimentary luxury toiletries, hairdryers, slippers, and plush towels are provided.
    • Accessibility: Walk-in shower designs offer increased accessibility for guests with limited mobility.
• Location & Nearby Attractions
  • Which cultural and natural landmarks are located near Kailash Suites By Genuinehost Ubud?

    The property serves as a central hub for exploring the art and nature of the Gianyar and Ubud regions.

    • Nature: Kampung Kopi Kemenuh (0.5 km) and Tegenungan Waterfall (3 km).
    • Art Galleries: Gajah Bali Gallery (2 km) and Tungga Fine Art Gallery (2 km).
    • Wildlife: Kemenuh Butterfly Park (3 km) and Sacred Monkey Forest Sanctuary (5 km).
  • What public transit and walking routes are accessible from the hotel?

    Located at Gunung Sari, the hotel offers proximity to several key transport nodes for independent travelers.

    • Bus Stations: Simpang Sakah and Lucky Store stops are within a short walking distance.
    • Hub Access: Perama bus station and Monkey Forest Central Parking are within 10-15 minutes by car.
    • Stadium Access: Kapten I Wayan Dipta Stadium is just 2 km away for sports enthusiasts.
• Facilities & Amenities
  • What swimming and leisure facilities does the resort offer?

    The resort features dual-pool options designed for both adult relaxation and family activities.

    • Pool Types: An outdoor swimming pool open year-round and a dedicated children's pool.
    • Amenities: Complimentary pool towels, sun umbrellas, and adjustable sun loungers.
    • Security: The pool area is monitored as part of the hotel's 24-hour security protocol.
  • Are there specific business and connectivity services for working travelers?

    High-speed connectivity is integrated throughout the property to support remote work and digital nomadism.

    • Internet: Complimentary high-speed fiber Wi-Fi available in all rooms and public lounges.
    • Reception: 24-hour front desk services including currency exchange and luggage storage.
    • Logistics: Express check-in/out and VIP services are available to maximize productivity.
• Check-in, Check-out & Policies
  • What are the standard arrival and departure procedures at the hotel?

    Standard timing and documentation requirements are strictly followed to ensure a smooth transition for all guests.

    • Timings: Check-in begins at 14:00; Check-out must be completed by 12:00.
    • Identification: A valid government-issued ID or passport is required upon arrival.
    • Payments: Accepted methods include Visa, MasterCard, American Express, and UnionPay.

    NOTICE: Pets are strictly not allowed on the property to maintain the serenity and hygiene of the wellness environment.

• Family & Children
  • How does Kailash Suites By Genuinehost accommodate families with young children?

    Family-friendly amenities are integrated into the resort layout to provide safety and entertainment for younger guests.

    • Safety: Dedicated kids' pool with shallow depths suitable for supervised swimming.
    • In-Room: Availability of extra beds (subject to fees) and baby cots upon request.
    • Dining: Children's menu options and high chairs are available at the on-site restaurant.